GAZI DIGITALBook a strategy call Retention systems for DTC brands
Turn more customers into repeat customers.
You already put the work into winning the click. We build the strategy, flows and campaigns that keep your brand in the conversation—and bring customers back.
THE 90-DAY PERFORMANCE GUARANTEE
We’ll add $50k–$500k in additional email revenue within 90 days—or work for free until we do.
Designed around your brand.Not a recycled template.
Built around the journey.Not vanity metrics.
FASHIONSKINCAREWELLNESSPET CAREACTIVEWEARGAMINGFASHIONSKINCARE
THE CUSTOMER JOURNEY
They left your website.
The journey shouldn’t end there.
Most brands pay to bring a visitor in, lose them, then pay all over again to find somebody new. Gazi Digital captures the interest you already earned and keeps the conversation going until that visitor is ready to buy.
Without retentionThey disappear after one visit.
With Gazi DigitalThey get another chance to convert.
- 01They visitAn ad brings them in
- 02They sign upThe pop-up captures them
- 03They leaveNo purchase—yet
- 04We follow upUseful emails build trust
- 05They returnNow they are ready
- 06They buy & repeatThe relationship continues
EMAIL DESIGN
Designed to stop the scroll.
Built to earn the click.
Different industries. Different customers. One standard: every email must feel native to the brand it represents.
SELECTED RESULTS
Systems that do more than look good.
Two brands with two different retention leaks. Each system was built around the customer journey, then supported by creative and strategy designed to turn existing attention into more revenue.
Making the second purchase feel like the natural next step.
The brand needed a retention system that supported customers at every stage—not isolated reminders. We installed the Gazi Digital ecosystem with lifecycle flows across the journey, then paired an education-led campaign strategy with intentional post-purchase and replenishment sequences. The result was a warmer customer base and a clearer, easier path to the second order.
- $308.5K
- Attributed revenue
- 39.24%
- Of total revenue attributed
- +76%
- Versus the previous period
- 78.27%
- Generated by flows
Win the subscription upfront. Protect the margin after it.
The brand’s subscription offer was generous at every renewal—costing margin without making the first decision compelling enough. We flipped the economics: front-loaded the strongest incentive to make subscription the obvious first purchase, then reduced the recurring discount to protect profit across the customer lifetime. Supported by the Gazi Digital ecosystem, lifecycle flows and education-led campaigns built trust, reinforced the product habit and gave customers a reason to stay. In 60 days, retention became a compounding growth engine.
- £305.5K
- Attributed revenue
- 54.02%
- Of total revenue attributed
- +256%
- Versus the previous period
- 75.32%
- Generated by flows
Brand identities withheld at client request. Revenue figures reflect platform attribution; individual results vary by brand, offer, audience and period.
THE 90-DAY PERFORMANCE GUARANTEE
$50k–$500k.
Within 90 days.
Or we work for free.
Before anything begins, we audit your current retention performance, traffic, AOV and customer economics. From that, we agree on a clear target within the $50k–$500k range—based on your brand’s real opportunity, not a number pulled from thin air.
If the agreed target is not achieved within 90 days, Gazi Digital continues working at no management fee until it is.
Set your 90-day targetTHE TARGET
WINDOW90
WINDOW90
- 01We audit before we promise
Your baseline, opportunity and exact target are agreed before work begins.
- 02We build the retention engine
Strategy, flows, campaigns and optimisation work together for 90 days.
- 03We stay accountable
If we miss the agreed target, our management fee stops until we hit it.
WHAT WE DO
Your complete
retention engine.
From the first signup to the second, third and fourth order—we design the system around the full customer relationship.
Lifecycle flows
Automations that welcome, recover, educate, reassure and bring customers back without constant manual work.
- Welcome series
- Browse + cart recovery
- Post-purchase
- Winback + replenishment
Campaign management
A monthly strategy and creative calendar that gives every send a reason to exist.
- Campaign ideation
- Copy + design
- Segmentation
- Scheduling + reporting
Ongoing growth
Continuous testing and optimisation so the channel keeps learning instead of standing still.
- A/B testing
- Deliverability support
- Performance analysis
- Strategic iteration
OUR PROCESS
The Gazi Digital Playbook.
A clear three-phase system for turning email into a retention channel that keeps learning and improving.
Phase 1: Strategy
We audit your brand, map the gaps and build a focused retention roadmap.
- Klaviyo account audit
- Brand + customer research
- Competitor analysis
- 90-day retention roadmap
Phase 2: Launch
We build the flows, campaigns and creative system—ready to convert.
- Core flow architecture
- Conversion copy + design
- Segmentation + timing logic
- Klaviyo implementation + QA
Phase 3: Optimise
We test, refine and scale what is working to strengthen performance.
- A/B testing
- Segmented campaigns
- Flow optimisation
- Performance-led decisions
Secure payments through StripeS
⌁Async communication via Slack
⌁Designed in Figma
WHY GAZI DIGITAL
Not another
template factory.
We care about what the customer experiences—not simply how many emails can be pushed out in a month.
THE USUAL AGENCY
- × Same layouts for every brand
- × Discount-first campaign ideas
- × Generic copy with no voice
- × Set-and-forget flows
- × Reporting without direction
GAZI DIGITAL
- ✓ Creative built around your identity
- ✓ Strategy built around the journey
- ✓ Copy that sounds like your brand
- ✓ Continuous testing and learning
- ✓ Clear decisions from the data
WHO WE WORK BEST WITH
DTC brands doing $70k+ per month and ready to get more from every customer.
- 01Your brand is generating at least $70k in monthly revenue
- 02You invest in paid acquisition and want more value from your ad spend
- 03You want to improve customer LTV and drive more repeat purchases
- 04You are ready to make retention a measurable growth channel
FAQ
Everything you
need to know.
01What does Gazi Digital actually handle?+
Strategy, copy, design, build, segmentation, testing and ongoing optimisation inside Klaviyo. The exact scope depends on whether you need a one-time foundation build or continuous retention management.
02Do you only work with Shopify brands?+
Shopify and Klaviyo are our core stack. That focus lets us build around the customer journey, purchase behaviour and revenue data instead of treating email as a separate channel.
03Will the emails look like my brand?+
Yes. Every design begins with your visual identity, products, customers and voice. We do not force every brand into the same template.
04Do you rely on discounts?+
No. Incentives can have a place, but the system is built around relevance, education, trust, timing and product desire—not endless discounting.
05How does the 90-day performance guarantee work?+
We audit your current retention performance and business economics first, then agree on a measurable $50k–$500k target for the next 90 days. If we miss the agreed target, Gazi Digital continues working at no management fee until it is achieved.
BOOK YOUR CALL
Let’s map the next 90 days.
Choose a time that works for you. We’ll use the call to understand your business economics, current retention performance and whether a $50k–$500k target is achievable for your brand.
✓
No-obligation call
You are not committing to a service by booking.
READY WHEN YOU ARE
You paid for the traffic.
Now make it come back.
Book a strategy call, let us audit the opportunity, and set a measurable target for the next 90 days.
Set the target Qualifying brands only. Target and baseline agreed after audit. If missed, we continue at no management fee until it is achieved.